Privacy & Cookie Policy

1. Introduction

Eupheus, owned by Lowercase Solutions Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, including details about cookies used on our site.

By using our website, you consent to the data practices described in this Privacy Policy.

2. Data Controller & Contact Information

Lowercase Solutions Ltd is the data controller for processing your personal data.
📩 Contact email: info@lowercase.org.uk

3. Personal Data We Collect

3.1 Automatically Collected Data

When you visit our website, we automatically collect:

• Device Information: Browser type, IP address, time zone, and cookies installed on your device.

• Usage Data: Web pages viewed, referral sources, and interactions with our website.

3.2 Data You Provide

We collect personal data you provide when using our website’s features, such as:

• Signing up for a newsletter

• Contacting us via forms

• Making purchases (if applicable)

Personal data may include: Name, email, phone number, address, and payment details.

4. Why Do We Process Your Data?

We process personal data for:

• Operating and maintaining the website

• Improving user experience

• Responding to inquiries

• Complying with legal obligations

• Preventing fraudulent activities

We do not use personal data for automated decision-making or profiling.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help us improve site functionality and analyze traffic.

5.2 Cookies Used on Our Website

Our website uses two types of cookies:
✅ Essential Cookies: Required for the website to function (e.g., security and performance).
✅ Analytical & Third-Party Cookies: Provided by Google to track performance and enhance user experience.

5.3 Third-Party Cookies (Google & Hostinger)

We only use cookies from Google and Hostinger (Cloudflare). These cookies may collect information about your browsing behavior.

🔹 Google Cookies (Analytics & Services)

• AEC: Ensures that requests within a browsing session are made by the user, not other sites.

• NID: Stores user preferences for Google services.

• SEARCH_SAMESITE: Helps protect user data from cross-site attacks.

• SOCS: Stores Google cookie consent settings.

• __Secure-ENID: Used for Google’s security and fraud prevention.

Google’s Privacy Policy: https://policies.google.com/privacy

🔹 Hostinger (Cloudflare) Cookies

• __cf_bm: Protects against bots and fraud prevention via Cloudflare security services.

Cloudflare’s Privacy Policy: https://www.cloudflare.com/privacypolicy/

6. Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to Access – Request a copy of your personal data.

• Right to Rectification – Correct inaccurate or incomplete data.

• Right to Erasure ("Right to Be Forgotten") – Request data deletion.

• Right to Restrict Processing – Limit how we process your data.

• Right to Data Portability – Receive data in a structured format.

• Right to Object – Object to data processing based on legitimate interests.

📩 To exercise these rights, contact us at info@lowercase.org.uk.

7. Data Transfers & Security

We may transfer personal data outside the EEA (e.g., to the United States or Canada) when using third-party services like Google Analytics. We ensure appropriate safeguards are in place to protect your data.

We implement strict security measures, but no system is 100% secure. Always use strong passwords and avoid sharing sensitive information via unsecured channels.

8. Legal Disclosure

We may disclose personal data if required by law (e.g., subpoenas, legal processes) or to protect our rights, security, and business operations.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

📅 Last Updated: January 29, 2025

11. Contact Us

📧 For questions regarding this policy, contact us at info@lowercase.org.uk.